Damage and follow-up

Every damage logged, costed and closed

Drivers report damage from the app with photos, the case runs through to repair with costs and workshop booking - and the KPIs show what damage really costs you.

See how

Damage happens. Chaos is optional.

A dent in a door is cheap. A dent nobody reported, that got worse, that sat without a workshop slot - that is expensive. FleetX takes damage from incident to closed case.

Reported where it happens

Drivers log the damage in the app with photos and a description - on vehicles, equipment or goods.

Followed up systematically

Cases with status, owner and comments - nothing disappears into an inbox.

Measured in money

Repair costs per case, unit and period - with KPIs and export.

Damage register

Damage with photos and history

Per vehicle, equipment and damage type.

A damage register with attachments, damage types and full history per unit. Damage reported from the driver app lands straight in the register, and inspection results are documented in the same place.

  • Damage with photo attachments
  • Damage types for statistics
  • Reported straight from the driver app
  • Inspection results archived
Damage #2143 photos attached
LoggedOwnerRepairedClosed
Follow-up

From report to closed case

Status, ownership and communication in one place.

Every damage becomes a case with a status and a comment thread. Workshop booking is planned from the case, and the asset is marked unavailable in the calendar while it is in the workshop.

  • Case flow with statuses
  • Workshop booking from the case
  • Unavailable in scheduling during repair
  • Comment thread per case
Costs

What does damage cost you?

Repair costs with KPIs and export.

Repair costs are recorded per case and totalled in KPIs per unit, department and period - exported to Excel when the insurer or management asks.

  • Cost per case and unit
  • KPI dashboard for repair costs
  • CSV/Excel export
  • Evidence for insurance claims
Cost48,200Cases7Avg6,886

Features

Everything you need to stay in control - in one platform.

Damage register
Photos, types and history per unit.
Reported from the app
Drivers report with photos in the field.
Case flow
Status, ownership and comments.
Workshop booking
Planned repair from the case.
Repair costs
KPIs per unit and period.
Export
Excel evidence for insurers and management.

Frequently asked questions

Answers to what transport companies most often ask about damage and follow-up in FleetX.

How is damage reported in FleetX?

Drivers report the damage from the app with photos and a description - on vehicles, equipment or goods - and it lands straight in the damage register as a case.

How is a damage case followed up?

Every damage becomes a case with a status, an owner and a comment thread. Workshop booking is planned from the case, and the asset is marked unavailable in scheduling during repair.

Can we see what damage costs us?

Yes. Repair costs are recorded per case and totalled in KPIs per unit, department and period - with export to Excel.

Can the damage documentation be used with the insurer?

Yes. Photos, descriptions, timestamps and costs per case give you complete evidence for insurance claims.

Are damage types recorded for statistics?

Yes, damage is categorised by damage type so you can see patterns - per unit, driver or department.

Does this also cover checks and inspections?

Yes, inspection results are documented in the same module, so condition and damage history live in the same place.

See how an order moves through FleetX, from booking to invoice

See FleetX in Action

Follow an order from
booking to accounting

CHAPTERS

  1. Introduction
  2. 1The order comes in
  3. 2Automatic or manual pricing
  4. 3Dispatch, the way you work
  5. 4To driver or route
  6. 5Own drivers and partners
  7. 6The driver app
  8. 7Reporting from the app
  9. 8Hours and absence
  10. 9Ready to invoice?
  11. 10Consolidated invoices, the way the customer wants them
  12. 11Settled and exported
  13. 12The whole journey in one system
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