Drivers report deviations from the app - on orders, vehicles, equipment or people - and each case is handled with categories, access control and shareable reports. The quality system you actually use.
When it takes thirty seconds from the app the driver is already in, things get reported - and what gets reported can be improved.
Ready-made report forms in the driver app - linked to an order or standalone.
Categories with access control make sure health and safety cases are not read by everyone - and that the right manager is notified.
Shareable report links and Excel export when a customer or auditor wants to see how you work.
Orders, vehicles, equipment or people.
Deviations are reported from the driver app on ready-made forms - linked to a specific order or standalone. Each one is attached to what it concerns: an order, a vehicle, a piece of equipment or a person, with photos and a description.
Every case handled - by the right people.
Deviations are organised into categories with their own access control per category and resource group. Cases have a status and a comment thread, EDI errors get their own error list, and recurring reports reveal patterns.
Report links, CSV and Excel.
Every report can be shared through a unique link - to a customer, an insurer or a partner - and the whole list exports to CSV/Excel for quality reporting.
Everything you need to stay in control - in one platform.
Answers to what transport companies most often ask about deviation reporting in FleetX.
From the driver app on ready-made forms - linked to a specific order or standalone - with photos and a description. It takes under a minute.
Reports can be attached to an order, a vehicle, a piece of equipment or a person, and internal cases can be raised with no order link - including health and safety incidents and near misses.
Yes. Categories have their own access control per category and resource group, so health, safety and HR cases are only read by the right people.
Yes, every report can be shared through a unique link - useful for customers, insurers and partners - and the whole list exports to CSV/Excel.
Yes. The rules engine can raise a case automatically on defined events, and EDI errors get their own error list with a detail view.
A deviation flow with categories, statuses, follow-up and export gives you the documentation that ISO audits and customer requirements typically ask for.
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